ABOUT US
HAP's Work
Hokkaido Airports operates seven airports in Hokkaido.
We aim to revitalize Hokkaido through three main activities:
We aim to connect to the future.
Services
runway
Management/Operation
The most fundamental task of an airport is to support the safe, secure, and smooth operation of aircraft. In addition to ensuring the safety of runways and parking areas, we also focus on liaison and coordination with air traffic control and airlines, maintaining and managing airport facilities, and even removing snow during snowfall and taking measures to prepare for hijackings. We are also working to further improve the efficiency of airport operations using cutting-edge technology, ensuring the safe and secure takeoffs and landings of aircraft.
Domestic Passenger Terminal Building
Management and Operation
Our goal is to create an airport where everyone can spend their time comfortably, safely, and securely. In addition to maintaining and managing the facilities, we also strive to improve the appeal of Terminal Building as a commercial facility, and actively work on attracting and managing new stores (sales management and analysis), as well as planning and running new initiatives (pop-up stores and events), with the aim of increasing the number of users and sales.
Tourism Development
Expanding the airline network
Another important mission is to contribute to the further development of Hokkaido. We work with tourism stakeholders such as local governments, DMOs, travel agencies, and transportation operators to uncover tourism resources throughout Hokkaido, disseminate information, and develop circular tourism products. We also strive to expand new routes and contribute to maximizing the mobility of the population.
Business system
Hokkaido Airport is divided into a head office and each airport office.
We work together in cooperation with each other.
General Planning Headquarters
Planning Department
As the company's brain, I am in charge of planning related to management and information. Because I have to think about the entire company, my job requires a broad perspective that allows me to see things from a broad perspective, as well as the ability to respond in a detailed manner that takes into consideration all parties.
Main business
Planning of management policies, mid- to long-term management plans, pricing policies, etc. / Development of new businesses, planning and development of various systems for airport operations, sales, administration, etc. / Formulation of big data utilization plans / Management of airport websites, etc.
General Planning Headquarters
Airport Planning Department
We will develop marketing strategies for the airport and Terminal Building based on various data, and consider operational policies and implementation plans. We will also consider the introduction and operation of cutting-edge technologies such as automated snow removal vehicles. In addition to analytical skills, this department requires insight and foresight to always look to the future.
Main business
Air traffic demand forecasting/airport planning, development of new construction, expansion and large-scale renovation plans for Terminal Building and related facilities, and consideration and implementation plans for various cutting-edge technologies (such as automated snow removal vehicles).
General Planning Headquarters
Traffic Control Department
While airports are required to have high levels of safety and security, they also need to be convenient and accessible for everyone. In order to maximize airport utilization and realize wide-area tourism, airport-centered transportation infrastructure is essential, and we provide specialized services in this area.
Main business
Measures to expand the functionality of secondary transportation within the airport site, such as JR, buses, and rental cars, etc. / Plans for curbside and parking lots, etc.
General Affairs Headquarters
General Affairs and Human Resources Department
This is an important department that supports the core of the company. It is responsible for a wide range of tasks, from establishing the company's risk management system and running shareholders' meetings and board meetings to recruiting. Other important responsibilities include the company's public relations activities and improving the working environment for employees.
Main business
Management of general shareholders' meetings, board of directors meetings, and executive committee meetings; management of risk and crisis management operations; promotion of CSR (corporate social responsibility), various public relations activities, and matters related to employee recruitment, education, personnel, labor, and welfare.
General Affairs Headquarters
Finance and Accounting Department
I support the company's financial strategy, focusing on fundraising and receipt and expenditure management, as well as negotiating with financial institutions, managing credit with business partners, and even compiling budgets and closing accounts. I also manage fixed assets, leased assets, construction work, and contracted goods, contributing to sustainable airport management.
Main business
Fundraising, accounting/various reports and negotiations with financial institutions, etc. Budgets, settlement/tax matters/management of receivables and payables/statutory audits/management of fixed asset ledgers, lease asset ledgers, and operating rights asset ledgers/procurement management of construction, contract services, goods, etc.
General Affairs Headquarters
Community Coexistence Department
Aiming for harmony with the local community, we are taking environmental measures, including reducing noise and improving the living environment. We are also working to promote the SDGs (Sustainable Development Goals) and are carrying out various activities related to coexistence with the community, playing an important role in growing together with the local community.
Main business
Environmental measures (noise, living environment) / SDGs promotion / other matters related to regional coexistence, etc.
Business Development Headquarters
Passenger Sales Department
We are involved in launching new passenger flights, expanding existing routes, and attracting business jets. We formulate strategies through market analysis, and are also responsible for planning and promoting measures to stimulate passenger demand, as well as implementing cooperation between airports and measures to improve airport satisfaction. We are promoting comfortable airport use and the creation of an environment.
Main business
Attracting new passenger flights and expanding routes / Attracting business jets / Market analysis of passenger demand / Airline marketing strategy planning / Planning and promotion of passenger demand stimulation and cooperation between domestic and international airports / Measures to improve airport satisfaction and regular surveys
Business Development Headquarters
Cargo Sales Department
Expanding demand for air cargo and building an efficient transportation system. We are revitalizing logistics in Hokkaido through the launch of new cargo flights, the expansion of existing routes, and sales activities to companies. We also develop plans to stimulate demand based on market analysis, and focus on collaboration with airports both domestically and internationally.
Main business
Attracting new cargo flights and expanding routes (cargo) / Sales activities for airlines, trading companies, manufacturers, etc. / Cargo demand market analysis / Planning and promotion of air cargo demand stimulation and cooperation between domestic and international airports
Business Development Headquarters
Tourism Development Department
We play an important role in discovering Hokkaido's tourism resources and promoting its appeal. Through information gathering and market analysis using digital marketing, we plan and propose events and work with related businesses to help Hokkaido take another leap forward.
Main business
Development of tourism information within Hokkaido, information collection and analysis / Dissemination of tourism and transportation information domestically and internationally / Organization of tourism events / Cooperation with tourism-related parties and information provision / Cooperation with secondary transportation operators and promotion of secondary transportation use by passengers / Digital marketing
Airport Business Headquarters
Airport Department
It plays an important role in ensuring safety and security at seven airports and comprehensively supporting efficient airport operations. The Hokkaido Operations Center (HOC) has been established at New Chitose Airport, and provides remote support for the operational management of each airport office 24 hours a day, 365 days a year.
Main business
Planning and external coordination for facility operation/maintenance management; planning and operational management for flight information and vehicle maintenance; overall management and development of fueling facility operation and maintenance management; planning and operational coordination for ground handling, etc.
Airport Business Headquarters
Terminal section
We are responsible for overseeing commercial space planning and tenant leasing in the passenger and cargo Terminal Building of seven airports, contributing to improving the efficiency and convenience of airport operations. We are also working to raise awareness of the airports we operate by developing collaborative products with Hokkaido confectionery manufacturers and other companies.
Main business
Overall management of Domestic Passenger Terminal Building facilities / commercial and service facility planning / sales promotion planning / non-air passenger attraction planning / tourism concierge development and operational management, cargo Terminal Building operation and maintenance, etc. / parking lot operation management
Airport Business Headquarters
Safety and Disaster Prevention Department
Our role is to ensure the safety and security of the airport by carrying out security operations to prevent hijackings and terrorism, coordinating with the police, fire department and local governments to establish emergency response systems, and disaster prevention operations such as planning and developing training drills.
Main business
Planning and overall management of airport firefighting, aviation and airport security, airport building security, and disaster prevention; cooperation with police, fire departments, and local governments, and the establishment of firefighting, rescue, and emergency medical systems; operation of risk and crisis management operations
Safety Promotion Office
We have introduced a Safety Management System (SMS) system and are managing risks to prevent aircraft accidents. We are also responsible for implementing education and training to spread awareness within the company, responding to audits by the Civil Aviation Bureau, developing safety regulations, and taking emergency response measures.
Main business
Planning, promotion and guidance of safety measures / A2-BCP management / Safety and security regulations / Civil Aviation Bureau audits / Aviation safety program reports / Risk and crisis management operations
Airport Office
New Chitose Airport / Wakkanai Airport / Kushiro Airport / Hakodate Airport / Asahikawa Airport /
Obihiro Airport / Memanbetsu Airport
We are responsible for airport operation operations at each airport, which are broadly divided into airside operations and landside operations. Airside operations are important tasks that support the on-time operation of aircraft. Landside operations are tasks that aim to improve the convenience and profitability of Terminal Building and parking lots. We work closely with the head office to ensure safe and secure airport operations.
Each airport office
in
Business content
- Safety Promotion Department: Operation of the Safety Management System (SMS)
- Management Department: In addition to indirect tasks such as general affairs and accounting, we also handle local community cooperation at airport locations.
- Sales Department: Tenant management and coordination within Terminal Building
- Retail Department: Management and coordination of tenants (food and beverage and merchandise sales) within Terminal Building
- Facilities Department: Maintenance, repair management and coordination of facilities within Terminal Building
- Commercial Affairs Department: Operation of directly managed stores
- Parking Lot Department: Parking lot operation and management
- Airport Operations Department: Operation of runways, taxiways, etc. and maintenance of basic airport facilities
- International Cargo Department: Handling of international air cargo
- Refueling Division: Maintenance and management of aviation refueling facilities and related facilities