Lost and Found Contact Information
The place to contact depends on where the item was lost.
Inside the Airport Terminal Building or parking lot
How to use
STEP 01
Click the button above to
go to the Facility List page
and select the facility where you left your items
STEP 02
Register for Inquiry Chat
by clicking the button above.
STEP 03
Log in by following
the directions
in your registered email.
STEP 04
From the link in your message
submit your inquiry.
STEP 05
Based on the information
you enter, our support center will communicate with you via chat.
Our support center
will search for you.
About find chat
find chat is a service provided by find Inc.
find Inc. develops and offers the "Lost and Found cloud find", a solution that leverages cutting-edge
technologies mostly using AI to address the challenges faced by various stakeholders who have lost items.
Inside the aircraft
Please contact your airline.
| Airline | Contact information |
|---|---|
| All Nippon Airways (ANA) | All Nippon Airways (ANA) Inquiry Page |
| Japan Airlines (JAL) | Japan Airlines (JAL) Inquiry Page |
| Air Do (ADO) | Air Do (ADO) Inquiry Page |
| Tigerair Taiwan (TTW) | Tigerair Taiwan (TTW) Contact Page |
| Starlux Airlines (SJX) | Starlux Airlines (SJX) Contact Page |
| Jeju Air (JJA) | Jeju Air (JJA) Contact Page |
Hakodate Airport Office
| Hakodate Airport Office, Hokkaido Airports Co., Ltd. | 0138-57-8881（8:00～20:00） |
|---|