How to use the service

Please inform us of your planned date, time, and facility via the inquiry form. If you haven't decided on a facility yet or are still undecided, our facility coordinator will make suggestions after hearing about your requirements. You can check the availability of the main hall and seminar rooms for the next three months through our AI coordinator.
Furthermore, our website offers a convenient price simulator, allowing you to get a rough idea of the costs before making an inquiry. By requesting information, you can also view examples of past events held at our hall, actual layout diagrams, and estimated quotes to get a sense of the costs involved.

We ask that you fill out a form detailing your usage requirements. Based on this form, we will then issue a layout plan and a quotation. We will also finalize the details of any equipment or catering needs at this stage. Once both parties have confirmed that the quotation is satisfactory, please fill out and sign the "Application Form" and send it to our hall. We will then conduct a credit check. After confirmation, we will issue a "Usage Approval Letter."

Please note that cancellation fees will apply from the time the usage agreement is issued.

■Cancellation fee
Up to 90 days before the date of use: 30% of the facility usage fee
Up to 10 days before the date of use: 50% of the facility usage fee
From 9 days prior to the date of use to the day of use: Full amount of the facility usage fee.

Our hall offers online and on-site tours. Please take advantage of these opportunities to see the venue's size and atmosphere, which cannot be fully appreciated on our website, before making a reservation.

*Online tours will be conducted using Microsoft Teams.

Along with the "Consent Form," we will send you an invoice for the facility usage fee. Please make the payment by the due date indicated on the invoice. The user is responsible for any bank transfer fees.

■Regarding settlement after the event
For extension fees, additional service charges, etc., a separate invoice will be issued after use. Please make the payment by the due date specified on the invoice.

■Payment on the day of use (Meeting Room/Special Waiting Room/Waiting Room)
Payment is due in cash on the day of use. Please come to the office inside the hall.

If the room rental fee during setup is included in the estimate, you may enter the room and use the venue for preparation and rehearsal purposes between 9:00 and 17:30 on the setup day, but only during the time you have notified us in advance. Please go to the office inside the hall to enter and exit.

■Notes
The setup room charge applies only when setup is performed by a contractor designated by this hall. If setup is performed by a contractor other than the designated one, the regular room charge will apply. Please contact the facility coordinator for details.

On the day of your event, please come to the office inside the hall when entering or leaving. We will be patrolling the hall periodically during the event, but please let us know if you have any problems.