Facilities and Services
We will guide you to the various Information Center, facilities and services available at the airport.
Main Facilities
General Information
1F
| Open | 8：00～20：20 |
|---|---|
| Contact Us | 0166-83-3716 |
| Kuroneko Yamato Courier Service | Shipments accepted from 8:00 to 20:00 *Refrigerated and frozen items cannot be accepted. |
| service | [Free loan]
|
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Activity Center Asahikawa Airport
1F
| Open | 8：30～16：30 |
|---|---|
| service |
|
| Rental reservations and details | https://taisetsu-activity.jp/ |
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3F Observation Deck
3F
- May be closed due to weather
| Open | During Terminal Building opening hours |
|---|---|
| Contact Us | 0166-83-3716 |
| Usage fee | free |
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Mobile Wi-Fi Rentals
1F
| Open | 7:30～20:00 |
|---|---|
| Charge | Domestic: from 440 yen/day Overseas: from 300 yen/day |
| Location | Terminal Building 1st Floor Domestic Arrivals Lobby (next to Exit 3) |
| How to use | Web reservation → Scan the QR code → Start rental → Insert the item into the slot of the unmanned rental machine and return is complete Make a reservation here URL: https://wifibox.telecomsquare.co.jp/ |
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Wi-Fi service
- 1 To use this service, you will need to subscribe to a public wireless LAN service.
| Open | During Terminal Building opening hours |
|---|---|
| Contact Us | 0166-83-3716 |
| UQ Communications*1 | UQ Wi-Fi |
| SoftBank *1 | SoftBank Wi-Fi |
| Fiber Gate | .AsahikawaAirport_Free_Wi-Fi |
| Available locations | ・1st floor of Terminal Building: check-in counters and arrival lobby ・2nd floor of Terminal Building: departure lobby and boarding lounge ・3rd floor of Terminal Building: AKJ Square (excluding the pick-up and drop-off deck) SoftBank Wi-Fi is available throughout the building. |
| Contact for LAN service inquiries |
|
Coin Lockers
1F
- However, the same usage fee will be charged after midnight. If you wish to use the facility for 4 days or more, please contact the general information desk in the arrival lobby on the 1st floor.
- In the case of long-term unauthorised use, we may check the contents for security reasons.
| Open | During Terminal Building opening hours |
|---|---|
| Contact Us | 0166-83-3716 |
| Location | size | quantity | Charge | Size |
|---|---|---|---|---|
| domestic flights Terminal Building 1st Floor | small | 16 | 300 yen/day | Depth 57 x Width 42 (Entrance 35) x Height 43 |
| Medium | 4 | 500 yen/day | Depth 57 x Width 42 (Entrance 35) x Height 88 | |
| International Terminal Building 1st Floor | small | 2 | 300 yen/day | Depth 65 x Width 34.5 x Height 33 |
| Medium | 2 | 400 yen/day | Depth 65 x Width 34.5 x Height 50.1 | |
| Large 1 | 2 | 500 yen/day | Depth 65 x Width 34.5 x Height 85.1 | |
| Large ② | 3 | 500 yen/day | Depth 65 x Width 51.5 x Height 55 | |
| Extra Large | 3 | 700 yen/day | Depth 65 x Width 51.5 x Height 113.2 |
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Prayer Rooms
2F
| Open | During Terminal Building opening hours |
|---|---|
| Contact Us | 0166-83-3939 |
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Cycle station
1F
- May be closed due to weather
| Open | During Terminal Building opening hours |
|---|---|
| Contact Us | 0166-83-3939 |
| Amenities | Cycle rack (Inflators are also available for rental at the general information desk.) |
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Conference rooms, rest areas, and Lounge
LOUNGE TAISETSU
2F
| kinds | Card Lounge |
|---|---|
| Number seat | 23 seats |
| Lounge location | domestic flights Terminal Building 2nd Floor Boarding Lounge |
| Open | From the time security inspection opens until the final boarding announcement for the last flight |
| Target Audience | Gold card members of eligible credit card companies or members of equivalent or higher |
| How to use | Present your credit card and boarding pass when entering. Present your credit card again when re-entering. |
| Service Details *Tax included | Soft drinks (free) Alcoholic drinks (with snacks) (charges apply)
Read newspapers, magazines, and card club newsletters Free Wi-Fi Power source for charging PCs and mobile phones Separate toilets for men and women No smoking allowed (if you wish to smoke, please leave Lounge and use the smoking area on the left side / re-entry permitted) |
| Payment method | Credit card payment/QUICPay/iD ※Cash not accepted |
| Target Audience | Price (tax included) |
|---|---|
| Card members and accompanying persons as specified by the card company | free |
- This facility is not available to the general public.
- Please contact Lounge directly regarding accompanying person fees (paid by the person in question).
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Paid Meeting Room
2F
| Open | 9：00～20：00 |
|---|---|
| Contact Us | 0166-83-3939 |
| Usage fee | 3,300 yen per hour (tax included) (22 chairs, 8 tables) |
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AKJ Square (rest area)
3F
| Open | During Terminal Building opening hours |
|---|---|
| Contact information | 0166-83-3939 |
| seat | 33 seat |
| Usage fee | free |
| Amenities | Charging station (21 seats), kids space |
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Private smart work booth "Telecube"
3F
| Open | 7:30～20:00 |
|---|---|
| Charge | 275 yen/15 minutes |
| Location | domestic flights Terminal Building 3rd floor |
| How to use | These private booths are ideal for teleworking. For more information, please see the reservation page. URL: https://telecube.jp/location/asahikawaairport/ |
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Cash / Currency Exchange
Bank ATM
2F
North Pacific Bank ATM
| Open | Weekdays 7:30-20:30 Saturdays, Sundays, and holidays 7:30-20:30 |
|---|
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Currency exchange machine
1F
| Open | 7：30～20：30 |
|---|---|
| Currencies Available | Japanese Yen → Foreign Currency (US Dollar, Euro, Chinese Yuan, Korean Won, Australian Dollar, Taiwanese Dollar) Foreign Currency → Japanese Yen (US Dollar, Euro, Australian Dollar, Chinese Yuan, Korean Won, Taiwanese Dollar, Canadian Dollar, Hong Kong Dollar, Singapore Dollar, Thai Baht, British Pound, Swiss Franc) Exchange units are as follows: Japanese Yen → Foreign Currency US Dollar (100 US$ units), Euro (100 EUR units), Chinese Yuan (500 CNY units), Korean Won (100,000 KRW units), Australian Dollar (100 AUD units), Taiwanese Dollar (2,500 TWD units) |
| Rate Information | Current foreign currency rates can be found here https://www.cdrjapan.co.jp/cdr/rate/akj.php |
| Contact Us | 03-3541-1951 |
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Passengers with Children
Special Assistance
Disabled person drop-off area
There is a disabled drop-off area in front of the airport entrance.
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Handicapped parking
There is a parking lot for disabled people (20 spaces) within the First Parking Lot.
Customers with a disability certificate should contact the Support Center using the intercom located at the pre-payment machine or exit payment machine.
Asahikawa Airport Parking Support Center: 0120-951-365
- Follow the guidance and enter the AMS business location number "08652".
Wheelchair rental
1F
Wheelchairs are available for rental at the domestic flights Information Desk on the 1st floor. Please note that the number is limited.
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Braille sign in toilet
1F
2F
3F
Braille-accessible guide signs are installed at the entrance to each restroom.
Barrier-free toilets (ostomates)
1F
2F
Ostomate-friendly toilets are available.
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Multipurpose Seats
1F
2F
Beds are available for diaper changing and other assistance. (Barrier-free toilets in international flights lobby on the 1st floor and barrier-free toilets in the international flights boarding lounge on the 2nd floor)
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Emergency call bell
1F
2F
3F
Intercoms that enable you to communicate with airport staff are installed in the barrier-free toilets and various places throughout the building.
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Calm Down/Cool Down
3F
This room is for calming the mind.
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