FAQ

For more information on road maps and public transportation, please click here.

There are shuttle buses and regular route buses to Kushiro city, and regular route buses and the Airport Liner to Akanko Onsen. For details,HerePlease see.

Click here for list of taxi companies.

Click here for rental car companies.

There is a paid parking lot in front of the Kushiro Airport Terminal Building. Clickhere for details. Please see.

The website for Kushiro Airport parking provides information on availability in Parking Lot 1 and 2.
Click​ here for details. Please see.

Please check the official websites of the airlines and public transportation services, or visit the Hokkaido District Transport Bureau's website "Hokkaido Travel Safety Information."

https://hokkaido-safe-travel.brdg.site/

The opening hours are from 7:30 AM to 8:30 PM.
However, closing hours may subject to change due to flight schedule changes or delays.

Opening hours may differ by store. The earliest store opens from 8:00 AM.
Click here for information on shops and here for restaurants.

There is no post office at the airport, but there is a mailbox at the main entrance of the Terminal Building. Please feel free to use it.
However, for items that do not fit in the mailbox, please use the nearest post office.

There is one near the escalator on the 1st floor and one in the lobby on the 2nd floor.
Please seeherefor details.

AEDs are located near the escalator on 1F and the lobby on 2F. Click here for details.

The observation deck is located on 3F of the airport building. Click here for details.

Currently, you can not purchase flight accident insurance at Kushiro Airport.

Items that could potentially be used as weapons on an aircraft, such as sharp objects (including scissors and nail clippers) and golf clubs, are not allowed to be carried on board.
We appreciate your cooperation.
Additionally, there are size restrictions for carry-on luggage. For more information, please contact your airline.
Click here for information on phone numbers and websites of each airline.

Pet travel services are provided by JAL, ANA (ANA "RAKUNORI" (Easy Travel) service) and other airlines.
For more information, please contact your airline.
ANA "RAKUNORI" (Easy Travel) service
Pet Travel Service by JAL

Coin lockers are located on 1F and 2F of the airport building. Please feel free to use them.
Coin lockers are located on 1F and 2F of the airport building. Please feel free to use them.
If you wish to use the lockers for more than 3 days, please contact the Management Department of Hokkaido Airport Co., Ltd. Kushiro Airport Office (TEL: 0154-57-8304) in advance.
*If a locker is used for an extended period without permission, its contents will be inspected.
Clickherefor details.

<Size example *Locker interior dimensions>
Width 370 mm / Depth 600 mm / Height 800 mm

There is a changing station in the central toilet on 2F.
Clickherefor details.

For lost property, please contact the following:

■Lost items inside the airport building
Hokkaido Airports Co., Ltd. Kushiro Airport Office Management Department TEL: 0154-57-8304

■Lost items on board
Please contact your airline.
ANA (All Nippon Airways) Inquiry Page
JAL (Japan Airlines) Inquiry page
AIR DO Inquiry Page
Peach Inquiry page

■Lost items in the parking lot
Kushiro Airport Parking Tel. 0154-57-5485

■Lost items near Kushiro airport
Kushiro Police Station Airport Security Station TEL. 0154-57-8962

These services are provided exclusively by each airline for their passengers.
JAL (0570-025-071)
ANA (0570-029-222)
AIRDO (011-707-1122)

Rentals are available from each airline.