FAQ

Please check with the respective airline.

• JAL (0570-025-022) or https://www.jal.co.jp/
• AIRDO (011-707-1122) or https://www.airdo.jp/
• ANA (0570-029-222) or https://www.ana.co.jp/

Please check with the respective airline.

• JAL (0570-025-022) or https://www.jal.co.jp/
• AIRDO (011-707-1122) or https://www.airdo.jp/
• ANA (0570-029-222) or https://www.ana.co.jp/

Please check with the respective airline.

• JAL (0570-025-022) or https://www.jal.co.jp/
• AIRDO (011-707-1122) or https://www.airdo.jp/
• ANA (0570-029-222) or https://www.ana.co.jp/

These services are provided exclusively by each airline for their passengers.

• JAL (0570-025-022) or https://www.jal.co.jp/
• AIRDO (011-707-1122) or https://www.airdo.jp/

Please contact JAL Cargo (0155-64-5682).

Please check the flight information timetable.

■ Flight cancellation/delay information

Please check with the respective airline.

• JAL (0570-025-022)
• AIRDO（011-707-1122)
• ANA（0570-029-222)

■ Information on suspension/delay of public transport services

Please check the official websites of the airlines and public transportation services, or visit the Hokkaido District Transport Bureau's website "Hokkaido Travel Safety Information."

https://hokkaido-safe-travel.brdg.site/

Please check with the respective airline.

• JAL (0570-025-022)
• AIRDO（011-707-1122)
• ANA（0570-029-222)

Currently, it opens at 7:15 AM and closes at 9 PM.

The contact information will vary depending on where the item was dropped.
Please visit our contact page for more details.

There are four machines available. (1st floor arrival lobby, 1st floor arrival baggage claim area (international flights), 2nd floor boarding lounge, 2nd floor boarding lounge (international flights))
There are also toilets with baby cots available.
Please see the facility information page for details.

There are two nursery equipped with hot water facilities. (1st floor arrival lobby (international flights), 2nd floor boarding lounge (international flights))
Please see the Floor Guide page for details.

There are three units available. (Next to the escalator on the first floor, in the second-floor departure lobby, and in the second-floor boarding lounge)

No. (Please refrain from entering the building with anything other than assistance dogs.)

Free Wi-Fi is available.

Please inquire at the Tourist Information Center on the first floor of Terminal Building (0155-64-4078).

They are available for rental by various airlines.
There is also a bamboo wheelchair available in the lobby on the first floor. (This allows you to pass through the metal detector at security inspection without having to change wheelchairs.)

coin lockers are available on the first floor.
Please see the facility information page for details.

There is a premium lounge, a special waiting room, and a conference room.
Please see the Facility Guide page for details.

This may change depending on flight schedules.
(The basic idea is as follows.)

• Shops usually open one hour before the first flight’s departure and close 20 minutes before the final fight’s departure.
• Restaurants usually open at 11:45 AM and close 20 minutes before the final flight’s departure.

Please see the Shops & Restaurants page for information on the features of the products available at each store.
Please contact each store for details.

There are three smoking areas (south side of the 1st floor lobby, and south and north sides of the 2nd floor boarding lounge).
Please check the floor guide for details.

Please contact Hokkaido Airports Co., Ltd. Obihiro Airport Office (0155-64-5678).

It is available for free.

It runs from around 6am to around 9:30pm.

If you will be leaving your vehicle for more than a week, please use the temporary parking lot.
To leave it for two weeks or more, you’ll also need to submit a “Long-Term Parking Application Form.”

Please download the application form from the “Access” > “Cars” section of this website. You can also fill out a paper form available at the office on the third floor of the Terminal Building.

<Submit to: Obihiro Airport Terminal Building 3F, Hokkaido Airports Co., Ltd. Obihiro Airport Office>

It is located on the north side of Terminal Building.
For details, please contact Hokkaido Airports Co., Ltd. Obihiro Airport Office (0155-64-5678).

Please check the access page.

On the access page, you can find information on various means of transportation, including private cars and buses.

Purchase your ticket at Information Center on the 1st floor and board the bus at the bus stop in front of the building.

• The one-way fare for adults to Obihiro Station is 1,000 yen.
• The bus departure time may change depending on the flight arrival time.
• For details, please contact Tokachi Bus (0155-37-6500) or Takushoku Bus (0155-31-8811).

Yes, you can. Please apply at the rental car counter in the arrival lobby on the 1st floor.
For contact information for each rental car company, please see the Inquiry page.