New Chitose Airport
GATE TO HOKKAIDO powered by Hokkaido Airports
Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.

Terms of Use

About this Website

The content on this website is made available by Hokkaido Airports Co., Ltd. (“our Company", “we”, “us”) in order to provide information to visitors and to publish information about New Chitose Airport. 

As a general rule, copyrights to all content listed on this website belong to our Company.
Any reproduction or distribution of the information contained on this website without prior permission is prohibited. In addition, this website includes information provided by other companies, including flight information and timetables. Please confirm in advance with the relevant service providers, such as airlines, bus companies, and railway companies, before taking action based on this information.
Our Company and affiliated service providers shall not be liable for any damages resulting from your use of this website.

Trademarks and Copyrighted Material

  1. This website contains trademarks and copyrighted content owned by our Company, as well as content owned by third parties. Any use of the trademarks or copyrighted material without permission from our Company or the rights holder is prohibited. Copying, publishing, or other misuse of this content in whole or in part, without the permission of our Company or the rights holder, is a violation of the rights of our Company or the rights holder. Users may be held criminally liable for violation of trademark and copyright laws.
  2. All content on this website, including images, illustrations, audio, and video, are protected by trademarks or copyrights owned or managed by our Company or by third parties that have granted permission to our Company to post the content. Copying, selling, displaying, loaning, transmitting, modifying, adapting, creating derivative works, or other misuse of any content on this website, in whole or in part, without the permission of our Company or the rights holder, is strictly prohibited.

    The following illustrations are based on photographs of New Chitose Airport provided by The Hokkaido Shimbun.
    · Floor Map - Illustration of the Entire Airport

  3. If a dispute arises between a user and a third party due to a violation of these terms, our Company shall not be held liable in any way. In addition, users cannot claim damages from our Company.

Advertisements on this Website

  1. This website may display advertisements from third parties that provide products or services ("Advertisers"). Transactions related to the services provided by Advertisers ("Transactions") are to be conducted directly between users and Advertisers. This website merely provides a platform on which Advertisers disseminate information. Our Company does not own the content of the advertisements, and we disclaim any responsibility regarding Transactions. Any disputes regarding Transactions must be resolved between users and Advertisers.
  2. Inquiries regarding information provided by Advertisers, the content of the websites to which the Advertisers direct traffic, the content and conditions of Transactions, the manner in which Advertisers handle personal information, and any other matters for which the Advertisers are responsible, must be made directly to the Advertisers. We disclaim any responsibility for the completeness, accuracy, reliability, usefulness, and any other qualities of the content from the Advertisers.

Acquisition and Protection of Personal Information

We implement the following initiatives order to properly handle the personal information of all people affiliated with our Company.

Compliance with laws and regulations

We will fully comply with the applicable laws and regulations regarding the handling of personal information and the guidelines from relevant ministries and agencies.

Collection, use, and sharing

We will collect, use, and share personal information appropriately in accordance with the laws and regulations regarding personal information and the guidelines of relevant ministries and agencies.

Management

We will carefully manage the personal information provided to us by users and take necessary and appropriate measures to prevent leaks, falsification, and other misuse.

Sharing with third parties

Except in cases where we outsource our services, our Company will not share users’ personal information with third parties without the prior consent of the individual user. When providing users’ personal information to an outsourced service provider, we will maintain the necessary and appropriate supervision to ensure that the personal information is handled appropriately.

Requests related to personal information, including disclosure and correction

When our Company receives a request related to personal information, including disclosure and correction, we will respond promptly in accordance with laws and regulations after verifying that the request comes from the individual whose data is in question.

Website Copyright

As a general rule, you are free to link to this website. However, we may request that you remove the link if your usage violates laws, regulations, or public order and morals.

Links to this Website

As a general rule, please use this URL (https://www.hokkaido-airports.com/ja/new-chitose/) when linking to this website. We do not allow direct links to the middle of a page or to content within a page, as this may prevent information from being correctly conveyed in full to readers.
The content of other websites linked to from this website is the responsibility of the administrators of those websites, and our Company does not endorse that content.

Recommended Environment

Browser

We recommend using the following browsers in order to view this website with improved security and ease of use. Please check the version of the software you are using before downloading.

For Desktop Viewing
Microsoft Edge (latest version), Google Chrome (latest version), Mozilla Firefox (latest version), Safari (latest version)

For Mobile Viewing
iOS:  Safari (latest version)
Android:  Google Chrome (latest version)

Plugins

This website provides content via PDF files. You will need to use Adobe Reader to view these PDF files. If you do not have Adobe Reader installed, please download it from the link below.

Adobe Acrobat Reader

JavaScript

To improve ease of use, this website uses JavaScript for some of its content.
If JavaScript is not enabled in your browser settings, the site may not display correctly and some functions may not work properly.

Accessibility

This website utilizes the latest methods and technology for website design and takes into consideration the Japanese Industrial Standards (JIS) standard for web accessibility (JIS X 8341-3) and the Web Content Accessibility Guidelines (W3C) WCAG 2.0 to ensure accessibility and improve usability for as many users as possible.

Web Accessibility Policy

Disclaimer

Our Company takes the utmost care when posting information to this website. However, we do not guarantee that this information is accurate, up-to-date, useful to customers, or suitable for each individual user’s intended use. Our Company shall not be liable for any damages incurred by customers as a result of their use of, or inability to use, this website. In addition, the information contained in the documents on this website are subject to change or discontinuation without prior notice.