Inquiry
Here you’ll find a FAQ and contact information for inquiries.
Frequently Used Services
FAQ
What are the dimensions of the coin lockers?
Can I have my baggage delivered from the airport to my accommodation?
Can I send my baggage to the baggage storage service in advance?
What is the maximum period for which I can leave my baggage at the baggage storage service?
How much does it cost to use the baggage storage service?
Can I check the congestion level of the parking lot in advance?
Where can I rent a wheelchair?
Where can I rent a stroller?
Where can I inquire about lost and found items?
Where can I find information about flight cancellations, delays, and public transportation disruptions?
I would like to work at New Chitose Airport. Where can I find the job listings?
FAQs by category
Click here for all FAQs.
Telephone Guide
Contact information for airlines and various facilities can be found here
General Information
0123-23-0111
7:00-23:00 (Open all year round)
Japanese and English support available
- This is an automated response system with voice guidance.
- Please note that your call with the operator may be recorded for quality assurance and to help us improve our services.