New Chitose Airport Chitose Airport
Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.
important
Notice regarding facility renovations at New Chitose Airport

Important Notice

New Chitose Airport Airport Parking Fee Revision and Service Expansion
Due to the forecast for heavy snow accompanied by strong winds in the Hokkaido region this weekend, JR has announced that it will be implementing "reduced service." ○JR Reduced Service Dates: February 6th (Fri), 7th (Sat), 8th (Sun) All day each day Details: Approximately 1-2 Rapid Airport trains per hour between Sapporo and New Chitose Airport will be suspended. *Further suspensions may occur depending on the snowfall situation. For details, please visit the JR Hokkaido website. In addition, there is a possibility of flight delays and Cancelled due to bad weather. Please check the status of your airline and JR before traveling to New Chitose Airport. *Please note that you cannot rest within the airport after closing time (excluding accommodation facilities).
New Chitose Airport [Official Operation Information]

Risk of heavy snow accompanied by strong winds in the Hokkaido region

Due to the forecast of heavy snow accompanied by strong winds in the Hokkaido region this weekend, JR has announced that it will be reducing train services.

○ JR reduced service
 Dates: February​ ​6th​ ​(Fri), 7th​ ​(Sat), 8th (Sun) all day
Details: Approximately one to two Rapid Airport trains per hour between Sapporo and New Chitose Airport will be suspended.
*Further cancellations may occur depending on snowfall conditions.

For details, please check the JR Hokkaido website.

In addition, bad weather may cause flight delays or Cancelled.

Please check the status of your airline or JR before coming to New Chitose Airport.

*Please note that you cannot rest within the airport after closing time (excluding accommodation facilities).

 

New Chitose Airport [Official Operation Information]

Floor Maps

This map provides information on facilities and services at the airport.

New Chitose Airport Terminal Building This is an aerial view of the entire area. It consists of domestic flights Domestic Passenger Terminal Building on the east side, international flights passenger terminal on the west side, and connecting facilities between them. domestic flights Domestic Passenger Terminal Building The "hot springs" and a movie theater are located in the "hot springs" area. international flights The passenger terminal has Portom Hall which can host events and exhibitions for up to 400 people. The connecting facilities include Hello Kitty Happy Flight and Royce's Chocolate World.

Floor Map PDF

Domestic: New Chitose Airport Terminal Building Guide Domestic: 1F/2F Domestic: 3F/4F
International: New Chitose Airport Terminal Building Guide International: 1F/3F International: 2F/4F

*The information posted is current as of October 24, 2025.