New Chitose Airport
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New Chitose Airport is operated by Hokkaido Airports.

Wi-Fi Service

Facilities & Services

At New Chitose airport terminal, the free-of-charge LAN service(NewChitose_Airport_Free_Wi-Fi) is available in the Domestic Terminal Building, the International Terminal Building, and the Connecting Path.

Free-of-charge wireless LAN service

To use the free-of-charge LAN service (NewChitose_Airport_Free_Wi_Fi),  you have to accept the policy of NTT Broadband Platform that provides the service.

For the convenient use of passenger,no encryption methods such as WEP are applied in the service (the wireless network terminal shall be set up beforehand).In case of a need for encrypted communication, it is recommended to use the VPN(Virtual Private Network)or paid public wireless network service.

  • Contact information
  • NTT BP information desk
  • TEL: 0120-261-065
  •  (10:00~17:00 excluding Saturday, Sunday, festivals and the beginning and the end of a year)
Free-of-charge wireless LAN service

Basic information about wireless LAN setting

SSID New Chitose_ Airport_ Free_Wi-Fi
Encryption No
IP address Automatic acquisition
DNS address Automatic acquisition
  • To use the service, IP address and DNS server address have to be set as automatically acquired.
    If IP address and DNS server address have been set, it is recommended to put down the setting.

How to connect to NewChitose_Airport_Free_Wi-Fi↓

[Wi-Fi connection instructions for available devices (PDF)]