New Chitose Airport
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Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.

Rental Car

Please see the rental car counter to rent a car from New Chitose Airport.

Car Rentals counter at the Domestic Terminal Building

Car Rentals counter at the domestic terminal building is on the first floor.

Car Rentals counter at the Domestic Terminal Building Car Rentals counter at the Domestic Terminal Building

The lane in front of terminal building of New Chitose Airport is a no-parking area, so vehicles shall not be handed over there.
Each company shall send customers to its business place in Chitose City via buses (same for the return trip).

Car-rental companies Business hours
Tel.
Toyota Rental & Leasing Poplar Branch 8:00~20:00
TEL:0123-23-0100
Toyota Rental & Leasing Suzuran Branch 8:00~20:00
TEL:0123-24-0100
Nissan Rent-A-Car 8:00~20:00
TEL:0123-27-4123
Honda Rent-A-Car 9:00~18:00
TEL:0123-40-5353
World Net Rent-A-Car 8:00~19:30
TEL:0123-40-8887
JR Hokkaido Rent-A-car 9:00~18:00
TEL:0123-22-8321
OTS Rent-A-Car/SUZUKI Rent-A-car 8:00~18:00
TEL:0123-27-7000
Times CAR RENTAL 9:00~19:00
TEL:0123-45-8756
ORIX Rent-A-Car 8:00~19:00
TEL:0123-22-0543
NIPPON Rent-A-Car 7:00~22:00
TEL:0123-26-0919
Hokkaido BUBU Rent-A-Car 8:00~17:00
TEL:0120-125-651
Budget Rent-A-Car 8:00~20:00
TEL:0123-49-2277
  • Reception time is subject to change. Please contact your Car Rentals company for details.

Please watch the video to see the route from the Domestic arrival gate on the 1st domestic flights to domestic flights Car Rental Counter.

Route from arrival gate 1 to 3

Route from arrival gate 4-5

Transportation information counter at the International Terminal Building

Transportation information counter at the international terminal building is on the first floor.

The lane in front of terminal building of New Chitose Airport is a no-parking area, so vehicles shall not be handed over there.
Each company shall send customers to its business place in Chitose City via buses (same for the return trip).

Car-rental companies Business hours
Tel.
Toyota Rental & Leasing Poplar Branch 8:00~20:00
TEL:0123-23-0100
Toyota Rental & Leasing Suzuran Branch 8:00~20:00
TEL:0123-24-0100
Nissan Rent-A-Car 8:00~20:00
TEL:0123-27-4123
Honda Rent-A-Car 9:00~18:00
TEL:0123-40-5353
World Net Rent-A-Car 8:00~19:30
TEL:0123-40-8887
JR Hokkaido Rent-A-car 9:00~18:00
TEL:0123-22-8321
OTS Rent-A-Car/SUZUKI Rent-A-car 8:00~18:00
TEL:0123-27-7000
Times CAR RENTAL 9:00~19:00
TEL:0123-45-8756
ORIX Rent-A-Car 8:00~19:00
TEL:0123-22-0543
NIPPON Rent-A-Car 7:00~22:00
TEL:0123-26-0919
Budget Rent-A-Car 8:00~20:00
TEL:0123-49-2277
J-net Rent-A-Car 8:00~20:00
TEL:0120-302-554
HIPs Rent-A-Car 8:00~20:00
TEL:0800-800-0850
  • Reception time is subject to change. Please contact your Car Rentals company for details.

Special Assistance

New Chitose Airport offers a variety of services with the aim of providing all visitors with a pleasant experience.

Elevators

Wheelchairs can be used in all elevators.

Accessible Toilet

Accessible restrooms are available for customers with a variety of needs, including wheelchair users and people with ostomies.

Multipurpose Seats

These toilets are also equipped with multi-purpose "universal seats".

Lost and Found Contact Information

Lost and found offices are subject to where your articles are lost or left behind.

Conveyor Walkway

Equipment to facilitate those who have difficulty in movement is provided in connecting path.

Accessible Platform

There is a dedicated platform which provides a slope on the road in front of the terminal building.

Hokkaido Tourist Information Center

The Hokkaido Foreign Tourist Information Center (New Chitose Airport) is located on the 2nd floor of the international airline terminal. Tourism information on Hokkaido and the whole Japan is available in multiple languages.。

Wheelchair Rentals

Wheelchairs are leased free of charge at comprehensive information desks in both the international terminal building and the domestic terminal building.

Assistance Dog Toilet

This is a dedicated toilet for assistance dogs that is available for travelers and airport customers who travel with an assistance dog.

Calm down, Cool down Room

This is a space for people with developmental disorders or autism to calm their minds, as sound, light, and line of sight are blocked as much as possible,