Rental Car
Please see the rental car counter to rent a car from New Chitose Airport.
Car Rentals counter at the Domestic Terminal Building
Car Rentals counter at the domestic terminal building is on the first floor.
The lane in front of terminal building of New Chitose Airport is a no-parking area, so vehicles shall not be handed over there.
Each company shall send customers to its business place in Chitose City via buses (same for the return trip).
| Car-rental companies | Business hours
Tel. |
|---|---|
| Toyota Rental & Leasing Poplar Branch | 8:00～20:00
TEL:0123-23-0100 |
| Toyota Rental & Leasing Suzuran Branch | 8:00～20:00 TEL:0123-24-0100 |
| Nissan Rent-A-Car | 8:00～20:00 TEL:0123-27-4123 |
| Honda Rent-A-Car | 9:00～18:00 TEL:0123-40-5353 |
| World Net Rent-A-Car | 8:00～19:30 TEL:0123-40-8887 |
| JR Hokkaido Rent-A-car | 9:00～18:00 TEL:0123-22-8321 |
| OTS Rent-A-Car/SUZUKI Rent-A-car | 8:00～18:00 TEL:0123-27-7000 |
| Times CAR RENTAL | 9:00～19:00 TEL:0123-45-8756 |
| ORIX Rent-A-Car | 8:00～19:00 TEL:0123-22-0543 |
| NIPPON Rent-A-Car | 7:00～22:00 TEL:0123-26-0919 |
| Hokkaido BUBU Rent-A-Car | 8:00～17:00 TEL:0120-125-651 |
| Budget Rent-A-Car | 8:00～20:00 TEL:0123-49-2277 |
- Reception time is subject to change. Please contact your Car Rentals company for details.
Please watch the video to see the route from the Domestic arrival gate on the 1st domestic flights to domestic flights Car Rental Counter.
Route from arrival gate 1 to 3
Route from arrival gate 4-5
Transportation information counter at the International Terminal Building
Transportation information counter at the international terminal building is on the first floor.
The lane in front of terminal building of New Chitose Airport is a no-parking area, so vehicles shall not be handed over there.
Each company shall send customers to its business place in Chitose City via buses (same for the return trip).
| Car-rental companies | Business hours
Tel. |
|---|---|
| Toyota Rental & Leasing Poplar Branch | 8:00～20:00
TEL:0123-23-0100 |
| Toyota Rental & Leasing Suzuran Branch | 8:00～20:00 TEL:0123-24-0100 |
| Nissan Rent-A-Car | 8:00～20:00 TEL:0123-27-4123 |
| Honda Rent-A-Car | 9:00～18:00 TEL:0123-40-5353 |
| World Net Rent-A-Car | 8:00～19:30 TEL:0123-40-8887 |
| JR Hokkaido Rent-A-car | 9:00～18:00 TEL:0123-22-8321 |
| OTS Rent-A-Car/SUZUKI Rent-A-car | 8:00～18:00 TEL:0123-27-7000 |
| Times CAR RENTAL | 9:00～19:00 TEL:0123-45-8756 |
| ORIX Rent-A-Car | 8:00～19:00 TEL:0123-22-0543 |
| NIPPON Rent-A-Car | 7:00～22:00 TEL:0123-26-0919 |
| Budget Rent-A-Car | 8:00～20:00 TEL:0123-49-2277 |
| J-net Rent-A-Car | 8:00～20:00 TEL:0120-302-554 |
| HIPs Rent-A-Car | 8:00～20:00 TEL:0800-800-0850 |
- Reception time is subject to change. Please contact your Car Rentals company for details.
Special Assistance
New Chitose Airport offers a variety of services with the aim of providing all visitors with a pleasant experience.
Elevators
Wheelchairs can be used in all elevators.
Accessible Toilet
Accessible restrooms are available for customers with a variety of needs, including wheelchair users and people with ostomies.
Multipurpose Seats
These toilets are also equipped with multi-purpose "universal seats".
Lost and Found Contact Information
Lost and found offices are subject to where your articles are lost or left behind.
Conveyor Walkway
Equipment to facilitate those who have difficulty in movement is provided in connecting path.
Accessible Platform
There is a dedicated platform which provides a slope on the road in front of the terminal building.
Hokkaido Tourist Information Center
The Hokkaido Foreign Tourist Information Center (New Chitose Airport) is located on the 2nd floor of the international airline terminal. Tourism information on Hokkaido and the whole Japan is available in multiple languages.。
Wheelchair Rentals
Wheelchairs are leased free of charge at comprehensive information desks in both the international terminal building and the domestic terminal building.
Assistance Dog Toilet
This is a dedicated toilet for assistance dogs that is available for travelers and airport customers who travel with an assistance dog.
Calm down, Cool down Room
This is a space for people with developmental disorders or autism to calm their minds, as sound, light, and line of sight are blocked as much as possible,