New Chitose Airport
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Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.

Special Assistance

We are happy to provide information about the airport’s various facilities for those who require assistance.

Elevators
Domestic
B1F
1F
2F
3F
4F
International
1F
2F
3F
4F
Connecting corridor
1F
2F
3F

Wheelchairs can be used in all elevators.

View Elevators details
Accessible Toilet
Domestic
1F
2F
3F
4F
International
1F
2F
3F
Connecting corridor
2F
3F

Toilet is suitable for various customers, including those who use wheelchairs or ostomate.

view Accessible Toilet details
Multipurpose Seats
Domestic
1F
2F
3F
4F
International
1F
2F
3F
Connecting corridor
2F
3F

These toilets are also equipped with multi-purpose "universal seats".

view Multipurpose Seats details
Pay Phones
Domestic
B1F
1F
2F
International
1F
2F
3F
4F
Connecting corridor
2F

Public phones that can be used in wheelchairs or whose volume can be regulated are set all around terminal buildings.

View Pay Phones details
Intercom & Voice Guidance
Domestic
1F
2F
3F
4F
International
1F
2F
3F
Connecting corridor
1F
2F
3F

The intercom is available at each entrance of the terminal building and the voice guidance is provided at the toilet entrance.

View Intercom & voice guidance details
Conveyor Walkway
International
2F
Connecting corridor
2F

Equipment to facilitate those who have difficulty in movement is provided in connecting path.

View Conveyor Walkway details
Accessible Platform
Domestic
1F
International
1F

There is a dedicated platform which provides a slope on the road in front of the terminal building.

View Accessible Platform details
Wheelchair Rentals
Domestic
1F
2F
3F
International
1F
2F
3F

Wheelchairs are leased free of charge at comprehensive information desks in both the international terminal building and the domestic terminal building.

View Wheelchair Rentals details
Calm down, Cool down Room
Domestic
1F
2F
International
3F

This is a space for people with developmental disorders or autism to calm their minds, as sound, light, and line of sight are blocked as much as possible,

View Calm down, Cool down Room details
Assistance Dog Toilet
Domestic
1F

This is a dedicated toilet for assistance dogs that is available for travelers and airport customers who travel with an assistance dog.

View Assistance Dog Toilet details