New Chitose Airport
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Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.

Japan Airlines

(Airline Code: JL/JAL)

Domestic

Check-in Counter

2F, Domestic Terminal Building

  • For boarding procedure of code share flight with Fuji Dream Airlines (FDA), please go to the check-in counter of FDA 60 minutes before departure time.
  • For boarding procedure of code share flight with Jetstar Japan (GK), please go to the check-in counter of GK 120 minutes before departure time. Boarding procedure is ended 30 minutes before departure time.

Check-in Counter Business Hour

From 6:30 to flight closure

  • Subject to operation type and operation schedule.

Check-in Start Time

6:30~

  • Please get through the security examination area 20 minutes before flight departure and arrive at the boarding gate 10 minutes before flight departure.
  • To transfer to an international line, please arrive at the airport counter 30 minutes before flight departure.

Contact

0570-025-071 Navigation Dial(With charge)
(Reservation available for JAL Milea 0570-025-022)
[All year round]7:00-20:00
011-232-3690 (With charge)
[All year round]7:00-20:00

International

Check-in Counter

3F, International Terminal Building

Check-in Counter Business Hour

From 6:45 to flight closure

  • Subject to operation type and operation schedule.

Check-in Start Time

From 2 hours and 30 minutes to 60 minutes before departure time

  • To 45 minutes for first class and business class

Contact

0570-025-031 Navigation Dial(With charge)
(JALReservation availa 0570-025-103)
[All year round]7:00-20:00
011-232-1144 (With charge)
[All year round]8:00-19:00