Information Center
Facilities & Services
Open
We are open in accordance with the takeoff and landing of domestic flights and international flights flights. Wheelchair rentals and stroller rentals are available at some Information Centers. Low counters have been installed at some Information Centers to allow guidance and assistance to wheelchair users.
- Business hours subject to change due to flight schedule and flight delay.
Tel.
TEL:0123-23-0111 (Automatic response system powered by voice guidance)
| Information Services | Counters |
|---|---|
| Facility information, flight arrival and departure information, transportation information | All Information Centers |
| Wheelchair Rentals | All Information Centers (excluding international flights 3F boarding lounge) |
| Tourist Information in Hokkaido | All Information Centers |
| Hotel reservations (available only for within Hokkaido) | |
| Agent service for sightseeing taxis | |
| Overseas travel insurance handling services | |
| Domestic travel insurance handling services | |
| Stroller Rentals | |
| Bus ticket sales（Ticket-vending machine・Excluding some routes） |
Domestic Terminal Building
1F
【Arrival Lobby】In front of Arrival Gate 2 / In front of Arrival Gate 4 / In front of Arrival Gate 5
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | 〇 | ||
| Hotel reservations (available only for within Hokkaido) | 〇 | ||||
| Agent service for sightseeing taxis | 〇 | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
| Domestic travel insurance handling services | - | Stroller Rentals | - | ||
| Stroller Rentals | - | ||||
Floor map
2F
【Departure Lobby】In front of North side / In front of South side
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | - | ||
| Hotel reservations (available only for within Hokkaido) | - | ||||
| Agent service for sightseeing taxis | - | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
| Domestic travel insurance handling services | - | Stroller Rentals | - | ||
| Stroller Rentals | - | ||||
Floor map
2F
【Departure Lobby】Center Plaza
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | - | ||
| Hotel reservations (available only for within Hokkaido) | - | ||||
| Agent service for sightseeing taxis | - | Overseas travel insurance handling services | 〇 | ||
| Overseas travel insurance handling services | 〇 | ||||
| Domestic travel insurance handling services | 〇 | Stroller Rentals | 〇 | ||
| Stroller Rentals | 〇 | ||||
Floor map
3F
Gourmet World
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | - | ||
| Hotel reservations (available only for within Hokkaido) | - | ||||
| Agent service for sightseeing taxis | - | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
| Domestic travel insurance handling services | - | Stroller Rentals | - | ||
| Stroller Rentals | - | ||||
Floor map
International Terminal Building
1F
【Curbside Lobby】
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | - | ||
| Hotel reservations (available only for within Hokkaido) | - | ||||
| Agent service for sightseeing taxis | 〇 | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
| Stroller Rentals | - | Bus ticket sales（Ticket-vending machine・Excluding some routes） | 〇 | ||
| Bus ticket sales（Ticket-vending machine・Excluding some routes） | 〇 | ||||
Floor map
2F
【Arrival Lobby】
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | 〇 | ||
| Hotel reservations (available only for within Hokkaido) | 〇 | ||||
| Agent service for sightseeing taxis | 〇 | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
| Stroller Rentals | 〇 | Bus ticket sales（Ticket-vending machine・Excluding some routes） | - | ||
| Bus ticket sales（Ticket-vending machine・Excluding some routes） | - | ||||
Floor map
3F
【Departure Lobby】North side
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | - | ||
| Hotel reservations (available only for within Hokkaido) | - | ||||
| Agent service for sightseeing taxis | - | Overseas travel insurance handling services | 〇 | ||
| Overseas travel insurance handling services | 〇 | ||||
| Stroller Rentals | 〇 | Bus ticket sales（Ticket-vending machine・Excluding some routes） | - | ||
| Bus ticket sales（Ticket-vending machine・Excluding some routes） | - | ||||
Floor map
3F
【Departure Lobby】South side
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | 〇 | ||
| Wheelchair Rentals | 〇 | ||||
| Tourist Information in Hokkaido | 〇 | Hotel reservations (available only for within Hokkaido) | - | ||
| Hotel reservations (available only for within Hokkaido) | - | ||||
| Agent service for sightseeing taxis | - | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
| Stroller Rentals | 〇 | Bus ticket sales（Ticket-vending machine・Excluding some routes） | - | ||
| Bus ticket sales（Ticket-vending machine・Excluding some routes） | - | ||||
Floor map
3F
【Within the airport lounge】
| Services | Services | ||||
|---|---|---|---|---|---|
| Facilities | 〇 | Information on departure and arrival times | 〇 | ||
| Information on departure and arrival times | 〇 | ||||
| Transportation information | 〇 | Wheelchair Rentals | - | ||
| Wheelchair Rentals | - | ||||
| Stroller Rentals | - | Overseas travel insurance handling services | - | ||
| Overseas travel insurance handling services | - | ||||
Floor map