New Chitose Airport Chitose Airport
Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.

Important Notice

今週末は北海道地方で暴風を伴った大雪になる恐れとの予報が出ていることから、JRが「間引き運転」の実施を発表しております。○JRの間引き運転 実施日:2月6日(金)、7日(土)、8日(日) 各日終日  内 容:札幌-新千歳空港間の快速エアポート 毎時1~2本程度の運休     ※降雪状況によりさらに運休が増える場合があります。詳細はJR北海道のホームページをご確認ください。また、悪天候の影響により航空機の遅延・欠航が発生する可能性があります。ご利用の航空会社やJRの状況をご確認の上、新千歳空港へご来港くださいますよう、 お願い致します。※閉館後、空港内ではお休みになれませんのでご了承ください。(宿泊施設を除く) 
New Chitose Airport [Official Operation Information]

Risk of heavy snow accompanied by strong winds in the Hokkaido region

Due to the forecast of heavy snow accompanied by strong winds in the Hokkaido region this weekend, JR has announced that it will be reducing train services.

JRの間引き運転
 実施日:26()7()、8日(日) 各日終日
 内 容:札幌-新千歳空港間の快速エアポート 毎時12本程度の運休
*Further cancellations may occur depending on snowfall conditions.

For details, please check the JR Hokkaido website.

In addition, bad weather may cause flight delays or Cancelled.

Please check the status of your airline or JR before coming to New Chitose Airport.

※閉館後、空港内ではお休みになれませんのでご了承ください。(宿泊施設を除く)

 

New Chitose Airport [Official Operation Information]

Car

24 hour parking is available in lots A,B, and C.

Parking Guide

Parking lots A, B and C are open around the clock.

Capacity

  • lots A:1,800 cars
  • lots B:2,416 cars
  • lots C:1,011 cars
Parking Guide
Parking Area Parking Area

Wide Area Map

Wide Area Map
  • This is an ordinary route calculated independently considering current speed on ordinary road and limited speed on toll road.

Surrounding Map

Surrounding Map View on Google Maps

About the lane in front of the airport terminal building

*The lane in front of the domestic terminal building is used for getting off only. The parking lot A and B for getting on (pick-up) are available.
*General vehicles cannot stop in front of the international terminal building.

Parking

New Chitose Airport Parking

Advance payment machines are installed on bridge A and bridge B, which connect the airport terminal buildings to the parking lots, at the central connecting facility (on the Domestic Terminal side, in the center, and on the International Terminal side), and in the multistory parking garage at parking lot B (P2). Paying before you get in your car makes exiting the parking lot hassle-free! You can pay using a credit card, a transit IC card, Rakuten Edy, or WAON.

Advance payment machines are installed on bridge A and bridge B, which connect the airport terminal buildings to the parking lots, at the central connecting facility (on the Domestic Terminal side, in the center, and on the International Terminal side), and in the multistory parking garage at parking lot B (P2). Paying before you get in your car makes exiting the parking lot hassle-free! You can pay using a credit card, a transit IC card, Rakuten Edy, or WAON.

Special Assistance

New Chitose Airport offers a variety of services with the aim of providing all visitors with a pleasant experience.

Elevators

Wheelchairs can be used in all elevators.

Accessible Toilet

Accessible restrooms are available for customers with a variety of needs, including wheelchair users and people with ostomies.

Multipurpose Seats

These toilets are also equipped with multi-purpose "universal seats".

Lost and Found Contact Information

Lost and found offices are subject to where your articles are lost or left behind.

Conveyor Walkway

Equipment to facilitate those who have difficulty in movement is provided in connecting path.

Accessible Platform

There is a dedicated platform which provides a slope on the road in front of the terminal building.

Hokkaido Tourist Information Center

The Hokkaido Foreign Tourist Information Center (New Chitose Airport) is located on the 2nd floor of the international airline terminal. Tourism information on Hokkaido and the whole Japan is available in multiple languages.。

Wheelchair Rentals

Wheelchairs are leased free of charge at comprehensive information desks in both the international terminal building and the domestic terminal building.

Assistance Dog Toilet

This is a dedicated toilet for assistance dogs that is available for travelers and airport customers who travel with an assistance dog.

Calm down, Cool down Room

This is a space for people with developmental disorders or autism to calm their minds, as sound, light, and line of sight are blocked as much as possible,