Rental Cars / Car Sharing
We provide information on renting cars and using car sharing services from New Chitose Airport.
About Rental Cars /
Car Sharing
At New Chitose Airport, there is a car rental counter with staff,
Some car rental companies offer self-rentals, where you can check in by yourself.
Please check the websites of each company for details.
List of domestic flights car rental companies
The lane in front of terminal building of New Chitose Airport is a no-parking area, so vehicles shall not be handed over there.
Each company shall send customers to its business place in Chitose City via buses (same for the return trip).
If you have already reserved a rental car, please follow the instructions of the rental car company.
Reception time is subject to change. Please contact your Car Rentals company for details.
Car Rentals counter at the Domestic Terminal Building
Car Rentals counter at the domestic terminal building is on the first floor.
Route to domestic flights rental car counter
Please watch the video to see the route from the Domestic arrival gate on the 1st domestic flights to domestic flights Car Rental Counter.
Route from arrival gate 1 to 3
Route from arrival gate 4-5
List of international flights car rental companies
The lane in front of terminal building of New Chitose Airport is a no-parking area, so vehicles shall not be handed over there.
Each company shall send customers to its business place in Chitose City via buses (same for the return trip).
Reception time is subject to change. Please contact your Car Rentals company for details.
Transportation information counter at the International Terminal Building
Transportation information counter at the international terminal building is on the first floor.
List of unmanned rental car and car sharing service providers
For details on reservation methods and service details, please contact the respective rental car companies.
New Chitose Airport Poplar Store
New Chitose Airport store
MID Rental Car New Chitose Airport A Parking Lot
New Chitose Airport Suzuran store
Nissan Rent a Car New Chitose Airport
Times Car New Chitose Airport
Orix Rent a Car New Chitose Airport Airport
Eki Rent-a-Car New Chitose Airport Office
Parking Map
Dedicated return port
Dedicated parking space
Car sharing parking lot: How to move and return your car
Detailed information is provided in the video.
From Terminal Building
From Chitose side
From Tomakomai side
Special Assistance
New Chitose Airport offers a variety of services with the aim of providing all visitors with a pleasant experience.
Elevators
Wheelchairs can be used in all elevators.
Accessible Toilet
Accessible restrooms are available for customers with a variety of needs, including wheelchair users and people with ostomies.
Multipurpose Seats
These toilets are also equipped with multi-purpose "universal seats".
Lost and Found Contact Information
Lost and found offices are subject to where your articles are lost or left behind.
Conveyor Walkway
Equipment to facilitate those who have difficulty in movement is provided in connecting path.
Accessible Platform
There is a dedicated platform which provides a slope on the road in front of the terminal building.
Hokkaido Tourist Information Center
The Hokkaido Foreign Tourist Information Center (New Chitose Airport) is located on the 2nd floor of the international airline terminal. Tourism information on Hokkaido and the whole Japan is available in multiple languages.。
Wheelchair Rentals
Wheelchairs are leased free of charge at comprehensive information desks in both the international terminal building and the domestic terminal building.
Assistance Dog Toilet
This is a dedicated toilet for assistance dogs that is available for travelers and airport customers who travel with an assistance dog.
Calm down, Cool down Room
This is a space for people with developmental disorders or autism to calm their minds, as sound, light, and line of sight are blocked as much as possible,