Taxi
See where to hail and get out from a taxi.
There are 2 places at the Domestic Terminal Building and 1 place at the International Terminal Building for general taxis and reserved taxis, respectively.
Tourist taxis and large taxis are available at the information desk in the arrival hall.
Taxi stand at the Domestic Terminal Building
The taxi stand of the domestic terminal is on the first floor.
- Taxi Pick-up point
- Taxi Drop-off point
- Reserved Taxi Pick-up point
Taxi stand at the International Terminal Building
The taxi stand of the international terminal is on the first floor.
- Taxi Pick-up point
- Taxi Drop-off point
- Reserved Taxi Pick-up point
Special Assistance
New Chitose Airport offers a variety of services with the aim of providing all visitors with a pleasant experience.
Elevators
Wheelchairs can be used in all elevators.
Accessible Toilet
Accessible restrooms are available for customers with a variety of needs, including wheelchair users and people with ostomies.
Multipurpose Seats
These toilets are also equipped with multi-purpose "universal seats".
Lost and Found Contact Information
Lost and found offices are subject to where your articles are lost or left behind.
Conveyor Walkway
Equipment to facilitate those who have difficulty in movement is provided in connecting path.
Accessible Platform
There is a dedicated platform which provides a slope on the road in front of the terminal building.
Hokkaido Tourist Information Center
The Hokkaido Foreign Tourist Information Center (New Chitose Airport) is located on the 2nd floor of the international airline terminal. Tourism information on Hokkaido and the whole Japan is available in multiple languages.。
Wheelchair Rentals
Wheelchairs are leased free of charge at comprehensive information desks in both the international terminal building and the domestic terminal building.
Assistance Dog Toilet
This is a dedicated toilet for assistance dogs that is available for travelers and airport customers who travel with an assistance dog.
Calm down, Cool down Room
This is a space for people with developmental disorders or autism to calm their minds, as sound, light, and line of sight are blocked as much as possible,