New Chitose Airport Chitose Airport
Hokkaido Airports
New Chitose Airport is operated by Hokkaido Airports.

Important Notice

Due to the forecast of heavy snow accompanied by strong winds in the Hokkaido region, JR has announced that it will be implementing "reduced service." ○JR Reduced Service Dates: February 8th (Sun) and 9th (Mon) All day each day Details: Approximately 1-2 Rapid Airport trains per hour between Sapporo and New Chitose Airport will be suspended. *Further suspensions may occur depending on the snowfall situation. Please check the JR Hokkaido website for details. In addition, there is a possibility of flight delays and Cancelled due to bad weather. Please check the status of your airline and JR before traveling to New Chitose Airport. *Please note that you cannot rest within the airport after closing time (excluding accommodation facilities).
New Chitose Airport [Official Operation Information]

Risk of heavy snow accompanied by strong winds in the Hokkaido region

Due to forecasts of heavy snow accompanied by strong winds in the Hokkaido region, JR has announced that it will be reducing service.

JR reduced service
Dates: February​ ​8th (Sun) and 9th (Mon) all day
Details: Approximately one to two Rapid Airport trains per hour between Sapporo and New Chitose Airport will be suspended.
*Further cancellations may occur depending on snowfall conditions.

For details, please check the JR Hokkaido website.

In addition, bad weather may cause flight delays or Cancelled.

Please check the status of your airline or JR before coming to New Chitose Airport.

*Please note that you cannot rest within the airport after closing time (excluding accommodation facilities).

New Chitose Airport [Official Operation Information]

Hongkong Airlines

(Airline Code: HX/CRK)

International

Check-in Counter

Departure Lounge,Level 3,International Terminal

On the departure day, please check the flight information screen set in the airport.

Contact

+852-3916-3666

24-hour Customer Service Hotline (Only for passengers who purchase tickets on our website. Please contact each travel agency for travel agency matters.)