Inquiry
Here you’ll find a FAQ and contact information for inquiries.
Frequently Used Services
FAQ
Frequently asked questions are listed by category.
Passengers traveling by plane
Facilities, Equipment, and Various Convenient Services
Retail Shops and Restaurants
Transportation, Access, and Parking
Other FAQs
Please see below for some frequently asked questions and answers from customers.
What are the dimensions of the coin lockers?
Can I have my baggage delivered from the airport to my accommodation?
Can I send my baggage to the baggage storage service in advance?
What is the maximum period for which I can leave my baggage at the baggage storage service?
How much does it cost to use the baggage storage service?
Can I check the congestion level of the parking lot in advance?
Where can I rent a wheelchair?
Where can I rent a stroller?
Where can I inquire about lost and found items?
Where can I find information about flight cancellations, delays, and public transportation disruptions?
I would like to work at New Chitose Airport. Where can I find the job listings?
FAQs
Click here for all FAQs.
Telephone Guide
Contact information for airlines and various facilities can be found here
General Information
0123-23-0111
7:00-23:00 (Open all year round)
Japanese and English support available
- This is an automated response system with voice guidance.
- Please note that your call with the operator may be recorded for quality assurance and to help us improve our services.