Opinions and requests

Instructions for Using the Comment and Request Form

1. Please be sure to fill out the required fields, whether by typing in the information or making a selection.
2. Please make sure to enter your correct email address if you would like to receive a reply.
3. We kindly ask that you fill out your name, age, and inquiry details at length so that we can make improvements and offer even more considerate customer service.

Important Information

1. Responding to Comments and Requests

• We may require some time in order to reply to you.
  For those with urgent inquiries, please contact the Airport General Information Desk (0123-23-0111, open seven days a week from 7:00 a.m. - 11:00 p.m.)
• Given that the responses that our company provide are meant to address the specific inquiries that you have submitted, do not forward or use a portion or the entirety of the responses for another purpose.

I agree.

2. Comments and Requests We Cannot Respond to

• Please be aware that we will not reply to any comment or request that we deem unanswerable, such as those related to sales-related activities, public transportation (including airlines), and government agencies.

I agree.

3. Personal Information

• With the objective of assessing conditions and providing more appropriate responses to the opinions, requests, and inquiries that you submit, we may share personal information with related agencies or have the related agencies respond directly, as needed.
• The personal information that you provide will be managed appropriately based on the Safeguarding Personal Information page of this site and will not be used for other purposes.

I agree.