Top 10 Recommended Soft Serve Ice Cream Shops New Chitose Airport! Including the winners of the 2026 General Election, with locations and prices included.
*The information presented in this article is current as of August 3, 2026.
New Chitose Airport is a place where you can find over 40 different kinds of soft serve ice cream. With so many options, many people probably wonder, "Where are the stalls?" and "Which one should I choose?"
This article introduces recommended soft serve ice cream available at New Chitose Airport, based on the results of the "New Chitose Airport Airport Soft Serve Ice Cream General Election." We'll cover everything from the location and price to the flavor characteristics, so please use this to help you choose a shop before your departure.
*Please note that the stores and products featured in this article may change in terms of operating hours or product availability. For the latest information, please check the official websites of each store.
Where can I buy soft serve ice cream at New Chitose Airport?
Soft serve ice cream at New Chitose Airport is mainly sold on the second floor of domestic flights. Popular shops such as "Kinotoya" and "Tokachi VALLEYS" are located in the Sweets Avenue and Dosanko Produce Market area.
In addition, “Jersey Brown” has a location on the 3rd floor of the connecting terminal. domestic flights With fewer stores than the main area on the 2nd floor, it’s a hidden gem where you can enjoy a more relaxed atmosphere. Also, security inspection after passing through security, you can enjoy soft-serve ice cream at “Snow In Parlor Gate Lounge.” Since you can make it there even right before boarding, it’s handy to keep this in mind as an option if you’re short on time.
Top 5 Recommended Rich Soft Serve Ice Cream Shops | Including Shops that Won the 2026 General Election
The "New Chitose Airport Soft Serve Ice Cream General Election 2026" is a ranking event where travelers vote to determine the best of over 40 different products available at the airport.
Based on the award results, here are 5 recommended restaurants specializing in rich and flavorful ramen.
| Store name | Product name | price |
|---|---|---|
| Kinotoya New Chitose Airport Store | Premium Milk Soft Serve | 590 yen |
| Jersey Brown | Jersey Soft Serve Ice Cream Milky | 490 yen |
| Milk & Parfait Yotsuba White Coji | Vanilla soft serve ice cream in a waffle cone | 500 yen |
| Kitakaro | Kitakaro's Special Original Soft Serve Ice Cream | 540 yen |
| Snow Brand Parlor domestic flights Gate Lounge Store | Snow Royal Vanilla Ice Cream | 480 yen |
Details are explained below.
Reference: New Chitose Airport Soft Serve Ice Cream General Election 2026
Kinotoya New Chitose Airport Store | "Premium Milk Soft Serve" - Ranked #1 for 7 consecutive years
Kinotoya is a leading Western-style confectionery shop in Sapporo. Their New Chitose Airport store offers "Premium Milk Soft Serve." Made with plenty of Hokkaido-produced raw milk, this soft serve ice cream is eye-catching for its generous volume and numerous swirls. Its rich milk flavor and smooth, chewy texture make it an addictive treat.
Having won first place in the rich flavor category for seven consecutive years, this is the first soft-serve ice cream you should try if you're trying it for the first time at New Chitose Airport.
| item | See the detail |
|---|---|
| Store name | kinotoya |
| Product name | Premium Milk Soft Serve |
| price | 590 yen |
| Customer reviews | I came to Hokkaido for the first time and immediately lined up to buy this at Kinotoya in New Chitose Airport. I was surprised by its height, but I became hooked on its rich flavor. (Female, 60s) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2026 |
Jersey Brown | A hidden gem on the 3rd floor of the connecting facility: "Jersey Soft Serve Ice Cream Milky" made with Jersey milk from Tokachi.
Jersey Brown is a soft-serve ice cream shop specializing in milk, located on the 3rd floor of the connecting facility. Their "Jersey Soft Serve Milk" uses Jersey milk from Tokachi. Jersey milk has a higher milk fat content than Holstein milk, and when you taste it, the natural sweetness and rich aroma of milk spread in your mouth.
Despite being a highly-regarded establishment that secured third place in the rich flavor category of the 2026 General Election, its location slightly removed from the main area on the second floor allows for a relatively relaxed dining experience.
| item | See the detail |
|---|---|
| Store name | Jersey Brown |
| Product name | Jersey Soft Serve Ice Cream Milky |
| price | 490 yen |
| Customer reviews | It had a rich, milky flavor, yet the aftertaste wasn't sticky at all; it was delicious. I could really taste the richness and deliciousness of Jersey milk. (Male, 40s) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2026 |
Milk & Parfait Yotsuba White Coji New Chitose Airport | Rich milk flavor "Soft Serve Vanilla Waffle Cone"
Milk & Parfait Yotsuba White Coji is a sweets specialty shop operated by Yotsuba Dairy, a dairy brand from Hokkaido. The "Soft Serve Vanilla Waffle Cone," which won 4th place in the richness category, features soft serve ice cream made with Hokkaido-produced Yotsuba milk, served in a crispy waffle cone. The rich milk flavor and the balance with the fragrant cone make this a truly exquisite treat.
| item | See the detail |
|---|---|
| Store name | Milk&Parfait Yotsuba White Cosy |
| Product name | Vanilla soft serve ice cream in a waffle cone |
| price | 500 yen |
| Customer reviews | It had a rich milky flavor and was very delicious. The combination with the substantial waffle cone was also perfect. (Male, 40s) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2025 |
Kitakaro New Chitose Airport Store | "Kitakaro's Special Original Soft Serve Ice Cream" with a smooth melt-in-your-mouth texture and rich flavor.
Kitakaro is a famous confectionery shop representing Hokkaido. Their "Kitakaro Special Original Soft Serve Ice Cream," available at New Chitose Airport, won 5th place in the rich flavor category. This product is highly praised for its deep flavor and smooth texture, made with Hokkaido-produced raw milk.
| item | See the detail |
|---|---|
| Store name | KITAKARO NEW Chitose Airport Shop |
| Product name | Kitakaro's Special Original Soft Serve Ice Cream |
| price | 540 yen |
| Customer reviews | The rich, milky flavor of the soft serve ice cream and the balance with the waffle cone were excellent, making it so delicious I want to eat it again. (Female, 30s) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2025 |
Snow Mark Parlor Gate Lounge Store | security inspection Still available for purchase after passing through! "Snow Royal Vanilla Ice Cream" manufactured inside the airport
Snow Inu Parlor is an ice cream specialty store operated by Snow Inu Megmilk, a leading dairy manufacturer in Hokkaido. domestic flights Gate Lounge offers "Snow Royal Vanilla Ice Cream." Snow A rich vanilla ice cream made with Hokkaido-grown milk from Inu Megmilk, characterized by a smooth melt-in-your-mouth texture and refined sweetness.
Since tickets can be purchased even after passing through security inspection, it's a reliable option for those who want to make the most of their time right up until boarding.
| item | See the detail |
|---|---|
| Store name | Snow Brand Parlor gate lounge shop |
| Product name | Snow Royal Vanilla Ice Cream |
| price | 480 yen |
| Customer reviews | The balance of milk and vanilla flavors is excellent, resulting in a rich taste. It's the quintessential vanilla ice cream flavor. (Male, 40s) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2026 |
[Refreshing, Unique, Premium] Top 5 Recommended Soft Serve Ice Creams at New Chitose Airport | Carefully Selected by Type
Next, we'll introduce our recommended soft serve ice cream from the following categories: refreshing, unique, and premium. If you prioritize a pleasant aftertaste over rich, milky flavors, or if you want to try unusual flavors, please use this as a reference.
Tokachi VALLEYS | "Inca's Awakening Butter Soft Serve Double" wins award in the unique category for the second year in a row.
Tokachi VALLEYS is a shop that offers sweets made with agricultural products from Tokachi, Hokkaido. "Inca no Mezame Butter Soft Double" is a soft-serve ice cream made with "Inca no Mezame," a Hokkaido-grown potato known for its high sugar content and strong sweetness, and the flavor of butter.
The addition of potato chips creates a unique flavor profile, and as you eat, you'll get the sensation of eating buttered potatoes. This is a highly acclaimed product that won second place in the unique flavor category in the 2025 general election, and is especially recommended for those seeking a taste experience unlike anything found in milk-based products.
| item | See the detail |
|---|---|
| Store name | Tokachi Valleys |
| Product name | Inca's Awakening Butter Soft W |
| price | 500 yen |
| Customer reviews | The potato chips added a nice touch and it was incredibly delicious! (Female, 50s) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2025 |
LeTAO New Chitose Airport Store | "Mousse Fromage Parfait," ranked #1 in premium products for the third consecutive year.
LeTAO New Chitose Airport Store is a Western-style confectionery shop from Otaru, known nationwide for its signature product, "Double Fromage." The "Mousse Fromage Parfait" is a luxurious treat that allows you to enjoy Double Fromage and ice cream together, and is finished as a parfait garnished with strawberries and cake. It has a generous volume that allows you to enjoy soft serve ice cream and cake at the same time, and has won first place in the premium category.
Also part of the LeTAO Group, "Nouvelle Vague LeTAO Chocolatier" offers "Crème Glacée Mariage Le Chocolat," which won first place in the refreshing category in 2025. Both products can be purchased on the second floor of domestic flights Terminal Building.
| item | See the detail |
|---|---|
| Store name | LeTAO New Chitose Airport Store |
| Product name | Mousse Fromage Parfait |
| price | 880 yen |
| Customer reviews | It has a luxurious feel, and it's so good you could call it a parfait packed with LeTAO products! (20s, Male) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2026 |
Wakasaimo New Chitose Airport Store | 2025 Unique Category No. 1 "Anpotato Soft Serve"
Wakasaimo is a long-established confectionery shop representing Lake Toya in Hokkaido, and is a brand known for its famous "Wakasaimo" sweet potato confection. At its New Chitose Airport store, it offers "Anpotato Soft Serve," a flavor combining sweet potato made with Hokkaido-grown potatoes and red bean paste. It won first place in the unique flavor category in 2025 and third place in 2026.
This ice cream features a distinctly Japanese sweetness that sets it apart from milk-based flavors, with the smooth texture of sweet potato and the richness of red bean paste blending together perfectly. It's perfect for those seeking a different experience from typical Hokkaido soft serve ice cream.
| item | See the detail |
|---|---|
| Store name | Wakasaimo New Chitose Airport |
| Product name | Anpotato Soft |
| price | 500 yen |
| Customer reviews | I highly recommend it, so I had my whole family try it! If you don't dislike red bean paste, you won't regret trying this! (30s/Female) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2026 |
Sapporo Agricultural College New Chitose Airport Factory Store | #1 in the Refreshing Category: "Dairy Milk Soft Serve"
Sapporo Agricultural College New Chitose Airport Factory Store is a sweets brand that focuses on using Hokkaido-produced ingredients, and its distinctive feature is that the sweets are made in a workshop located inside the store. The "Dairy Milk Soft Serve" is characterized by its smooth texture and refreshing aftertaste, and because it has a mild milky flavor, it is popular with a wide range of people.
Its fluffy, adorable appearance has earned it high praise for its visual appeal, and it's a truly talented product that won first place in the refreshing category of the 2026 General Election.
| item | See the detail |
|---|---|
| Store name | Sapporo Agricultural College New Chitose Airport Factory Store |
| Product name | Dairy Milk Soft Serve |
| price | 572 yen |
| Customer reviews | Rich and creamy, but I didn't get tired of it until the very last bite! It was delicious. (20s/Male) Quote: New Chitose Airport Soft Serve Ice Cream General Election 2026 |
Comparing soft-serve ice cream at New Chitose Airport! How to choose and conquer each type
For those who feel overwhelmed by the sheer number of shops to choose from, this article summarizes how to select by type and provides efficient routes. In addition to the shops introduced in this article, other shops are also listed by category, so please use this to help you find your perfect soft serve ice cream.
For those who prefer rich flavors, first try Kinotoya, then experience the difference in texture at Milk & Parfait Yotsuba White Coji New Chitose Airport.
If you're unsure which rich soft-serve ice cream to choose, start with Kinotoya's "Premium Milk Soft Serve." As evidenced by its seven-year consecutive number one ranking, it's a favorite among many travelers. If you want to try another one, try Milk & Parfait Yotsuba White Coji New Chitose Airport "Soft Serve Vanilla Waffle Cone." You can enjoy a rich milk flavor with a perfect balance of soft serve and a crispy waffle cone.
In addition, you can purchase rich and creamy soft serve ice cream at the following stores at New Chitose Airport.
| Store name | Product name |
|---|---|
| Hanabatake Ranch | Hot Caramel Soft Serve Ice Cream |
| B-style's | Soft serve ice cream made with Jersey milk from Biei region. |
| Chaya Bishoku Chitose (after passing through security inspection) | Premium Matcha |
| Green Pockets (after passing security inspection) | Hokkaido Rich Soft Serve Ice Cream |
| Chocolatier Masaru Gate Lounge Store (after passing through security inspection) | Soft serve ice cream mix |
For those who prefer a lighter taste, try either Sapporo Agricultural College or Jersey Brown; enjoy the difference in aftertaste.
Hokkaido summers often see high temperatures, so there are times when you might prefer something with a clean aftertaste rather than a rich, creamy milk flavor. For those people, we recommend the "Dairy Milk Soft Serve" from Sapporo Agricultural College New Chitose Airport Factory Store. You can really taste the milk flavor, but the clean aftertaste will keep you from getting tired of it until the very last bite.
If you want to enjoy the aroma and lingering taste of milk, we also recommend Jersey Brown's "Jersey Soft Serve Milky." It uses Jersey milk with a high milk fat content, allowing you to enjoy the flavor while still having a refreshing taste.
New Chitose Airport offers a wide variety of refreshing soft-serve ice cream, such as the following:
| Store name | Product name |
|---|---|
| Snow Brand Parlor Food Court Store | Airport Software |
| Toa Coffee House | Hokkaido Milk Soft Serve |
| JAL PLAZA | Shiroi Koibito Soft Serve Ice Cream (White) |
| ROYCE' | Chocolate soft serve ice cream |
| Haskap | Haskap Soft Serve |
| Marui Imai Kita Kitchen (GERATO LicoLico) | Kurisawa-cho Kosago Farm Haskap Sorbet |
| Cafe Terrace Boren | Machimura Farm Milk |
| Morihiko AIRPORT | Strawberries and Hokkaido milk |
If you're looking for unique and unusual flavors, check out [Tokachi VALLEYS and Wakasaimo].
For those looking to try something different and unique, try Tokachi VALLEYS' "Inca's Awakening Butter Soft Serve Double" and Wakasaimo's "Anpotato Soft Serve." Both are distinctive soft serve ice creams that elevate Hokkaido's unique ingredients, and comparing them will clearly show the difference in their approaches.
In addition to the ones I've introduced here, the airport also offers a variety of other unique and unusual soft-serve ice cream flavors.
| Store name | Product name |
|---|---|
| Snow Brand Parlor New Chitose Airport Store | Snow Coffee Soft Serve Ice Cream |
| Siretoco Sky Sweets | Long-tailed tit salt soft serve ice cream |
| LeTAOshintitosekuukou POPUPSTORE | Crème glacée sweet corn |
| Miyakoshiya Coffee | Coffee jelly soft serve |
| Starbucks Coffee New Chitose Airport Store | White Chocolate & Espresso Frappuccino® |
For those short on time, try [Snow Brand Parlor Gate Lounge Store]
If you feel like eating something cold or sweet after passing through the security inspection, you can choose the "Snow Parlor Gate Lounge store." The rich "Snow Royal Vanilla Ice Cream" can be purchased even after passing through the security inspection, making it suitable for those who want to finish their security inspection first and then enjoy it slowly.
For those seeking a premium experience at New Chitose Airport, please consider the following shops as well.
| Store name | Product name |
|---|---|
| Cafe Terrace Boren | Matcha Mix |
| Iissimo | Choose from Milkissimo Triple |
| Tokachi Valleys | Premium Anko Soft Serve made with the rare "Kita Rosso" bean paste. |
| Toa Coffee House | Coffee Mont Blanc |
| Chocolatier Masále gate lounge shop | Ciel ~Ciel~ Chocolat |
| Siretoco Sky Sweets | Happy Long-tailed Tit Soft |
| HOKKAIDO FRUITS KOUJINSHA | Fruit soft serve ice cream taste test: Yubari melon & Hokkaido strawberry |
| HOKKAIDO SOUP STAND | Salted Caramel Soft Serve |
| Jersey Brown | Cow horn bean paste |
| Morihiko AIRPORT | Strawberries and Hokkaido milk |
summary
New Chitose Airport offers a wide variety of soft-serve ice cream, from rich and creamy to refreshing, unique, and premium flavors. Checking the location of the shops in advance, along with your preferred flavor, will save you from rushing before your flight.
While many soft-serve ice cream shops at New Chitose Airport are located on the second floor of domestic flights, there are also shops on the third floor of the connecting facility and in the area after security inspection, so it's a good idea to check the floor map beforehand.
If you're unsure which soft-serve ice cream to choose at New Chitose Airport, please refer to this article. Every one you choose is sure to become an unforgettable memory of your Hokkaido trip.
*Please note that the stores and products featured in this article may change in terms of operating hours or product availability. For the latest information, please check the official websites of each store.
